Help Center

Whether you are looking for the user manual or the assembly instructions, we’ve got you covered. All product documentation can be accessed by visiting our...

We regularly upload videos on how to use our products, assemble fireplace mantels and reuse packaging. We love Lego and tinkering with stuff, so it's a ...

For our 23PF1 series, you can set the time and day when you first use the firebox. With the firebox turned off, on the remote control, press and hold the se...