Safety

Is it safe to move the fireplace to another location once assembled?
The fireplace is sturdy and stable, it can easily and safely be moved to another location.
Thu, 19 May, 2022 at 3:44 PM
Is it safe to place the fireplace on a carpet or rug?
Yes, you can safely place the fireplace on any kind of surface (hardwood, carpet, rug). The mantel or the glass will not get hot. However, do not cover or p...
Thu, 19 May, 2022 at 3:44 PM
Is it safe to use in proximity of children or pets?
Yes, the firebox can safely be used in the proximity of children or pets.
Thu, 19 May, 2022 at 3:44 PM
Does the mantel or the glass get hot?
The mantel parts or the glass on an electric fireplace won't get hot. As such, electric fireplaces are much more child and pet-friendly than other type...
Thu, 19 May, 2022 at 3:45 PM
Is it safe to place the fireplace directly against the wall?
You can place the mantel directly against the wall.
Thu, 19 May, 2022 at 3:45 PM
Does the firebox have an overheating protection?
Yes, we have ensured the safety of our users by adding an advanced overheat protection sensor, which will automatically turn off the firebox in case it over...
Thu, 19 May, 2022 at 3:45 PM