Help Center

Although our products are available on online marketplaces and some selected physical locations, we recommend ordering online directly from our shop to get ...

Yes, VAT is included in the price.

Adding items to the shopping cart without completing the purchasing process does not ensure a reservation.

Copy and paste the voucher code into the dedicated box during checkout and the discount will be automatically applied to your order.

Yes, all our fireplaces are sold as "fireplaces sets" and they include the electric firebox.

No, we do not sell our mantels as standalone products.

If you need assistance during the ordering process, please get in touch by chat.